Kitty Chau
Complex Director of Sales @Azul Hospitality
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WORK HISTORY
Complex Director of Sales @Azul Hospitality
Pre-Opening Hotel Experience: actively involved in establishing rate and LTS strategy in market, evaluating hotel trends and production, creating SOP\'s and guidelines for team members, marketing open through hard hat tours and digital materials, ensuring opening milestones are achieved in accordance to Marriott standards, etc.• Responsible for topline revenue of 270 key dual hotel in downtown Salt Lake City which includes two F&B outlets and sq.ft. function space• Lead team of 7 sales associates towards revenue goals, strategically layering group and special corporate with transient in order to push for greater ADR and production• Actively achieving greater penetration in market with RGI consistently above Comp Set - 215.62 & 158.22 RevPAR YTD• Collaborate with other departments to successfully host and showcase hotels to revenue-driving clients and leaders • Marketing efforts with both PR company and Marriott PR to push milestones achieved by Hotel• Planned and executed ribbon cutting and grand opening event featuring over 300 people, including owners, investors, partners and revenue-impacting clientele.• Handles forecasting and annual budgets. Developed fully integrated Sales and Marketing plan that adequately defines targeted efforts to achieve goals of hotel
EDUCATION
Johnson & Wales University
Bachelor's Degree, Hospitality Management
Pace University
Business Entrepreneurship
Yale University
Junior Statesman Assessment, Political Science and Government
SKILLS
ABOUT KITTY CHAU
As the Complex Director of Sales & Marketing for Le Méridien and Element Salt Lake City Downtown with Azul Hospitality Group, I oversee all aspects of direct sales, public relations, and marketing for our dual-brand property, ensuring we deliver exceptional experiences for both guests and clients while driving revenue growth.Before this role, I served as Director of Sales at aloft Denver Downtown, where I led successful sales strategies and strengthened revenue performance. I’ve also held leadership positions with Stonebridge Companies, managing sales for Marriott’s aloft, Residence Inn, and Courtyard Denver Airport at Gateway Park. My career journey spans several Hilton properties across cities like Denver, Albany, Boston, and Providence, giving me a broad perspective and deep expertise in hospitality sales.I’m a New York City native and earned my Bachelor of Arts in Hospitality Management from Johnson & Wales University. Outside of work, I’m an avid traveler, hiker, crazy dog lady, and foodie. Living in Salt Lake City, I love exploring the outdoors and camping, boating, discovering new cuisines, and cheering on the Utah Jazz & Mammoth!
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