Kitsana Salyphone
Director of Membership & Business Development @Enrollment Management Association
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WORK HISTORY
Director of Membership & Business Development @Enrollment Management Association
Chicago, IL, US
Lead in the development and execution of successful member experience and business development strategies, exceeding revenue goals, and increasing membership base.• Support and present at EMA’s Annual Conference, contributing to professional learning sessions for school leaders.• Serve as liaison for and manage the Flagship Admission Training Institute (ATI) pre-conference, coordinating with 7 ATI faculty/school leaders in the US and Canada, content alignment, logistics, and participant experience.• Build and sustain trusted relationships with school leaders, presenters, and partner organizations to support long-term engagement.• Present thought leadership, research, data insights, and professional development to members, including State of the Enrollment Management Industry, and The Ride to Independent Schools, An Independent School Education: Family Perception of Value and Affordability.• Collaborate with Membership Coordinator to provide exceptional support and customer service to members globally.• Work cross-functionally to shape and execute EMA\'s Strategic Plan.• Foster a strong partnership and collaboration with community-based organizations.
EDUCATION
Claremont Graduate University
M.A., Cultural Studies
University of California, Davis
B.S., Human Development
ABOUT KITSANA SALYPHONE
As Director of Membership & Business Development at the Enrollment Management Association (EMA), I lead strategies that deliver an exceptional, relationship-driven member experience. My work focuses on strengthening retention, driving sustainable revenue growth, and launching innovative initiatives that expand member engagement, product adoption, and long-term value.Through close cross-functional collaboration, I help shape EMA’s strategic direction and ensure our community has access to best-in-class science, research, and professional learning. I’m deeply committed to building trusted partnerships and fostering an inclusive, supportive environment where professionals in K–12 independent schools can grow, lead, and make meaningful impact.
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