Kito Palafox
Places Norcal Fac Ops & Technology Coordinator @Apple
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WORK HISTORY
Places Norcal Fac Ops & Technology Coordinator @Apple
Cupertino, CA, US
Contribute to an inclusive environment by respecting diverse perspectives and fostering a dynamic range of work styles•Build and maintain strong relationships with stakeholders, including Services & Administration, Facilities Services and Places leadership teams, Places Technology, IS & T, and Campus Repair Center.•Coordinate seamless daily operations•Support & create new process optimization initiatives to improve service delivery and operational efficiency by creating new policies and procedures•Manage access and special access to buildings and software for entire team •Coordinate and Organize on-boarding, off-boarding and cross-training for entire team •Manage and maintain multiple team calendars•Provide cross-functional coverage to ensure continuity of services during technology team members out-of-office periods.•Maintaining a balance between support and supply to ensure adequate inventory.•Maintain accurate documentation, databases, and project records •Conduct audits to ensure compliance and tracking metrics.•Host Senior VP guest by providing them with an exclusive detailed tour of our main campuses•Coordinate meetings for new building builds, retrofits, and building decommissions; assist with kiosk measurements; collaborate with Facility Building Managers and Workplace Support tickets.•Develop training tutorials for Services & Administration/Tech teams; oversee monthly building kiosk checks and documentation• Provide weekly updates to leadership;create composer updates as a form of communication that is disseminated to the entire team• Event Planning Lead the planning and execution of company and team events, overseeing logistics, vendor coordination, and attendee experience from concept through completion.Manage event budgets and financial tracking, ensuring cost efficiency while maintaining high-quality event standards.Negotiate contracts with venues, caterers, and vendors, securing competitive pricing and favorable terms.
ABOUT KITO PALAFOX
I thrive in fast-paced environments that require strategic thinking, organization, and cross-functional leadership. My focus is on creating scalable processes, strengthening operational infrastructure, and enabling teams to operate efficiently while delivering exceptional workplace experiences.Operations and Program professional with extensive experience supporting large-scale corporate environments, workplace operations, and cross-functional initiatives. I specialize in driving operational efficiency, coordinating complex projects, and building strong partnerships across technical, facilities, and administrative teams to ensure seamless service delivery.In my role within Apple’s Real Estate & Development organization, I supporting teams across Technology, Operations, Services and Administration. I partner closely with leadership, Facilities Services, Places Technology, IS & T, Security, Senior events project managers and Campus Repair teams to coordinate daily operations, optimize processes, and maintain alignment with corporate standards. My work includes managing building and software access, vendor compliance, onboarding and cross-training programs, operational documentation, and audit processes that support accountability and performance metrics.I am deeply involved in operational improvement initiatives—developing policies and procedures, managing technical workflows, and ensuring continuity of services across teams. I coordinate building projects including new builds, retrofits, and decommissions, while also overseeing workplace support systems such as kiosks, ticket management, and training resources for technical and administrative teams.In addition to operations management, I bring strong program coordination and executive support experience. I manage complex calendars, facilitate large-scale meetings and retreats, and coordinate internal and external events from concept to execution—including budgeting, vendor negotiations, and logistics management. I’ve also supported workplace operations for over 700 engineers, managed software licensing and vendor access programs, and served as a primary point of contact.
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