Kismat Timilsina
Team Lead-visitor Services @Assiniboine Park Conservancy
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WORK HISTORY
Team Lead-visitor Services @Assiniboine Park Conservancy
Winnipeg, MB, CA
Ensured a superior visitor experience and value proposition at the Zoo, Park, and the Leaf.Built and led a dynamic team, promoting a positive work environment.Demonstrated exceptional customer service skills and guided team members in exceeding guest expectations.Maintained workplace maintenance standards at the highest level for a clean and inviting environment.Implemented efficient inventory control and supply management processes.Managed product receiving, tagging, and placement for all Visitor & Retail Services functions.Oversaw cash management, including cash register operations and daily cash deposits.Conducted regular cash reconciliations to ensure financial accuracy and accountability.Provided additional leadership, assisting with problem-solving and administrative tasks.Supported the Manager in developing and executing strategies for service enhancement.Flexibly performed duties of a Visitor or Retail Services Representative as needed.
EDUCATION
Whitehouse Graduate School Of Management
Master of Business Administration (MBA), Finance and Financial Management Services
Nepal law campus
Bachelor of Laws - LLB, Law
The University of Winnipeg
Postgraduate Degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
ABOUT KISMAT TIMILSINA
Hello! I\'m Kismat Timilsina, a dedicated financial professional with an MBA (Finance) foundation and ongoing Marketing Management studies. Let me share a bit about my journey: I am a financial enthusiast passionate about strategic thinking and client-centric approaches. My focus is on propelling businesses to success through a blend of financial expertise and marketing finesse. Finance is more than numbers to me; it\'s about creating impactful strategies. I chose this field to merge analytical thinking with the human element, understanding that successful financial endeavours are rooted in strong client relationships and effective communication. My journey began with an MBA in Finance, laying the groundwork for achievements like a 15.6% growth in client portfolios and pioneering an Investment Banking Department. Evolving into a Financial Services Marketing Expert is my current endeavour. I take pride in steering a 30.8 % increase in company profitability, achieving substantial client portfolio growth, and fostering relationships with over 300 clients, resulting in a remarkable 19.2% increase in retention. I\'ve consistently provided value by identifying profitable investment opportunities, enhancing client communication, and contributing to the overall growth and profitability of the organisations I\'ve been a part of. Navigating industry changes and evolving market dynamics has been challenging, but these challenges have fueled my adaptability and innovative thinking. My long-term goal is to be a visionary force in financial services marketing. I plan to continually expand my skills, stay up-to-date on industry trends, and contribute to the active growth of the financial landscape. Let\'s connect and explore how my expertise can bring value to our shared endeavours!
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