Kishore Jothirathakrishnan

WORK HISTORY

EDUCATION

ABOUT KISHORE JOTHIRATHAKRISHNAN

I am a seasoned IT Specialist with extensive experience in Networking, System Administration, and IT Support. With a Master’s degree in Telecommunications Engineering, I’ve developed a deep understanding of IT infrastructures, solving complex problems while enhancing overall business operations. My background has allowed me to work in fast-paced environments, providing reliable and efficient IT support.Networking Expertise:• I’ve worked extensively with Layer 2 and Layer 3 network configurations, implementing BGP, OSPF, and EIGRP protocols to ensure high availability and performance. My experience in VLAN and QoS configuration has helped optimize traffic segmentation, improving bandwidth management and security. I’ve also been involved in managing VPN networks and firewall configurations for secure remote connections.System Administration:• I specialize in managing both Windows and Linux servers, configuring virtual environments using VMware and Azure, and ensuring system efficiency. I’ve implemented Active Directory solutions for user management, group policies, and securing enterprise systems. My proactive approach to patch management and system monitoring has improved performance by reducing downtimes.IT Support & Troubleshooting:• With over three years of experience in IT support, I have a proven record of resolving hardware and software issues promptly, boasting a 95% resolution rate on first contact. I’ve implemented and supported Office 365 across multiple users and environments, maintaining Active Directory for user account setups and permission configurations.Database Management:• In database management, I’ve optimized SQL databases, ensuring integrity and availability through routine backups and performance tuning. I’ve also handled data recovery processes to ensure minimal downtime and maximum data retention.Business Management & Telecommunications:• With strong analytical skills, I’ve contributed to optimizing communication systems and reducing operational costs by 20%. I have experience in integrating IT solutions with broader business goals to enhance efficiency and meet operational objectives.In summary, my technical expertise, coupled with my problem-solving capabilities and proactive approach, makes me a strong fit for IT roles requiring precision, adaptability, and leadership. I am always eager to learn new technologies and apply my skills to drive business success.