Kishore Guruswamy
Engineering Manager at DoorDash
- Role
- Engineering Manager at DoorDash
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Kishore Guruswamy
Engineering leader with a results-driven approach, focused on delivering large-scale products, shaping strategic vision, and building high-performing teams.
Experience
Engineering Manager
Jan 2020 — Present · San Francisco, CA, US
I lead multiple platform engineering teams dedicated to helping DoorDash resolve issues for consumers, dashers, and merchants who depend on our customer support services.Key platforms we are focusing on include:Problems & Resolutions Platform: This highly configurable system is designed to determine and execute appropriate resolutions for customers contacting support.Workflow Platform: A no-code solution that enables non-technical users to design and launch business processes with DoorDash\'s scale and reliability.Case Management Platform: This platform empowers support agents to manage and resolve customer issues efficiently and reliably.LLM Platform: A configurable system that facilitates the creation of LLM-powered business processes, ensuring they are built quickly and reliably.
Education
University of Madras
Bachelor of Engineering (B.E.), Computer Science & Engineering
Skills
- Node.js
- Ajax
- Mysql
- Distributed Systems
- Mongodb
- Javascript
- Html 5
- Jquery
- Java
- Scala
- Spring Framework
- Software Development
- Nosql
- Hibernate
- Performance Tuning
- Bootstrap
- Project Management
- Tomcat
- Java Enterprise Architecture
- Cassandra
- Elasticsearch
- Amazon Web Services (Aws)
- Software Project Management
- Team Management
- Css3
- Apache Storm
- Groovy
- Spring
- Java Enterprise Edition
- Hadoop
- Play Framework
- Apache Spark
- Rest
- Service Oriented Architecture Design
- Talend Open Studio
- Responsive Web Design
- J2ee
- Akka
- Apache Pig
- Css
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