Kishore Gurukar
Project Leader at Wipro with over 25 years of experience in Technical Publications.
- Role
- Project Leader - Senior Technical Writer at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kishore Gurukar
Creative and resourceful Lead Technical Writer with 20+ years of experience in…
Experience
Project Leader - Senior Technical Writer
Jun 2003 — Present · Bengaluru, IN
Developed, maintained and published end user documentation for multinational customers across domains (Self Driving Car (SDC), Mapping, Storage, Internet Search Engine, Networking, Banking, Air Cargo, Telecom, Semiconductor, Automotive, DSP) and geographies (India, USA, UK). Developed new documents such as Hardware Reference Manual, System Administrator Guide, Technical Product Specifications, User Manuals, Product Release Notes, Standard Operating Procedures (SOPs) and Technical Requirements. Effectively collaborated in conversion of DITA documentation to Adobe FrameMaker. Worked with cross-functional teams for information gathering, collating, and creating new content for partner portal. Created interactive course material for external partner vendors with Evolve and embedded videos created using Camtasia. Set and standardized peer-review process for SME approval as part of the review process. Proactively initiated TechPubs newsletter. Published articles for internal stakeholder consumption. Proposed new templates for customer reusability. Reviewed and suggested SME created content in a collaborative environment. Increased end user satisfaction and received positive feedback for quality documentation, clarity, and work process. Effectively managed a team working at the client location and proactively built customer confidence to get more work assignments. Responsible for candidate interview and hiring process. Mentored new employees in handling new assignments and delivery as per customer expectations with value-add. Joined the company as a Technical Writer. Assigned with the role of Senior Technical Writer and promoted to Project Lead.ACCOLADES Received customer appreciation for effective communication, ‘malleable’ to work with, and a ‘great example of CoE product’. Shared the Best Project Award. Efficacious Award for handling complex assignments. Received appreciation for ‘Doing Something Different’
Education
M.S. Ramaiah Institute Of Technology
Bachelor of Engineering (B.E.)
1993 — 1997
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