Kishore Selvakumar
SW/App/Cloud Tech Support Analyst
- Role
- Sw App Cloud Tech Support Analyst at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kishore Selvakumar
To solve the Employees Laptop/Desktop/Networking/Software queries.• I will act as a single point of contact for phone and emails and ticketing tools from staff regarding IT issues and queries.• Receiving, and logging internal staff queries.• Maintaining an Asset Database and tracking changes.• Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating groups, etc.• We will take ownership of user problems and follow up on the status of problems on behalf of the user and communicate progress in a timely manner.• We will maintain a high degree of customer service for all support queries and adhere to all service management principles.• Publishing support documentation to assist staff with requests for information & provide staff training if required.• To arrange for external technical support where problems cannot be resolved in house.
Experience
Sw App Cloud Tech Support Analyst
Mar 2026 — Present · Bengaluru, IN
Education
VELS University
Bachelor's degree, Computer Science
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