Kishore Kumar K
6x Cyara Certified | Senior QA | IVR Tester | Functional Testing | Manual Testing | Cyara Automation Testing | Avaya |Wiremock | DRM | Call Routing | API Testing | ALM | Jira | Google CCAI | Dialogflow CX | GCP | STLC
- Role
- Associate Projects at Cognizant
- Location
- Madurai, TN, IN
- LinkedIn followers
- 500 followers
About Kishore Kumar K
I have 5 Years of experience in IVR Testing and performed IVR E2E validation->Strong knowledge and Experience in IVR testing and performed IVR E2E validation-> Have Experience writing automation scripts in Cyara Automation tool-> Strong experience in testing IVR speech recognition, DTMF and Spanish-> Deep knowledge of IVR tests, procedure, and expertise in IVR speech detecting system-> Experience in testing both Inbound and outbound test call in IVR-> Strong in Analyzing Business Specs and Developing Test plans, Test scripts, Test cases, Test scenarios and preparing test reports-> Have extensive experience in Defect Reporting and Defect tracking process using JIRA and ALM-> Experience in designing & reviewing Test cases, Test scenarios, scripting test scripts, Execution, Bug reporting and Bug / Defect tracking-> Good understanding of software Testing Life cycle process(STLC).
Experience
Associate Projects
Apr 2024 — Present · Coimbatore, IN
Education
Sri Sai Ram Institute of Technology (Sairam Group of Institutions)
Computer Science
Sethu Institute of Technology
Bachelor of Engineering - BE, Computer science
2016 — 2020
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