Kishor Patel

Senior Solutions Consultant -service Operations @ServiceNow

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Senior Solutions Consultant -service Operations @ServiceNow

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GB

Leading and supporting webinars/workshops to showcase the value of ServiceNow, focused on data foundations (CMDB/CSDM), AIOPS and how ITOM capabilities can accelerate time to value• Built trust and credibility with customers by sharing my own stories and experiences walking in their shoes during my time at Deloitte• Deliver compelling product demonstrations, proof of concepts (POCs), and solution workshops that showcase platform capabilities.• Translate complex requirements into clear, actionable technical solutions using ServiceNow best practices.• Collaborate with account executives, architects, and delivery teams throughout the sales cycle.• Build value-based proposals, respond to RFPs/RFIs, and support deal strategy with a consultative approach.• Stay current with platform enhancements and market trends to provide thought leadership during customer engagements.

EDUCATION

1992 — 1997

Fitzalan High School

GCSE Maths, English, Science, Design Technology, Welsh

1997 — 1999

Kingsway College

BTEC Business and Finance

2000 — 2004

University of Glamorgan

BSc Computer Studies

SKILLS

SdlcSolution ArchitectureItilDisaster RecoveryInformation SecurityIT StrategyBusiness IntelligenceIT ManagementEnterprise ArchitectureRequirements AnalysisIntegrationMicrosoft Sql ServerGovernanceBusiness Process ImprovementInfrastructureIT Service ManagementChange ManagementSharepoint

ABOUT KISHOR PATEL

IT Leader with a proven background in Service Management, Infrastructure Engineering and…

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Kishor Patel — Senior Solutions Consultant -service Operations at ServiceNow in Milton Keynes, GB | Unifers