Kishor Dev
Global IT Technical Support Engineer | Service Desk | M365/O365 •Exchange •Intune •AZURE AD | ServiceNow
- Role
- Global Technical Support Engineer at Publicis Re:Sources
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kishor Dev
I am working as a Global IT Technical Support Engineer with experience in providing…
Experience
Global Technical Support Engineer
Sep 2022 — Present · Gurugram, IN
O365/AZURE SupportUsers Creation/ModificationDistribution List Creation/ModificationMailbox Creation/ModificationMulti factor Authentication ( MFA )Security Groups Creation/ModificationService Accounts Creation/ModificationCreate reports Calls vs TicketsAudit Calls & TicketsTake ownership on Junior agent\'s ticketsDaily follow ups in queue ticketsProvide Technical Support via remote ( Bomgar )Provide Technical Support via tickets ( Service now )Provide Technical Support via email ( Outlook )Provide Technical Support via Calls ( Cisco WebEx)Laptop configuration/UpgradationAsset management PatchingAzure Active DirectoryO365 Admin CentreMS Teams AdminShared drive Connect with vendors if needed
Education
Indira Gandhi National Open University
Bachelor of Arts - BA
2018 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.