Kishauna Harper
Research Strategist | Industrial & Organizational Psychologist
- Role
- Customer Experience Analyst at Delta Dental of Illinois
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Kishauna Harper
Research strategist with a humanist lens. Houses a vast understanding of human…
Experience
Customer Experience Analyst
Jun 2024 — Present
Develop and lead the customer experience strategy to inform service quality and products.Areas of Scope: Omnichannel/VOC Programs, Organizational Change Management (OCM), and Product Innovation
Education
The Chicago School
Master's degree
2020 — 2022
Marshall University
Bachelor's degree
2015 — 2019
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