Kishan Rai

About Kishan Rai

I am a tech support at Eduquity, a leading online assessment platform for higher education and corporate sectors. I have been working there for 10 months, providing technical assistance and troubleshooting to clients and users. I have a bachelor\'s degree in mechanical engineering from SGBM Institute of Technology & Science, and I am currently pursuing my master\'s degree in machine design from Gyan Ganga Institute of Technology Sciences. My core competencies include accounting, data analysis, and mechanical engineering. In my current role as a tech support, I work with a team of professionals to ensure the smooth and efficient operation of the Eduquity platform. I handle customer queries, complaints, and feedback, and resolve any technical issues that arise. I also monitor and report on the platform\'s performance, quality, and security. I use my skills in accounting and data analysis to track and analyze the platform\'s revenue, costs, and user behavior. I am passionate about learning new technologies and applying them to solve real-world problems. I am motivated by the opportunity to contribute to the education and career development of millions of learners and professionals. I bring a diverse perspective and experience to the team, as I have a background in mechanical engineering and machine design, which gives me an edge in understanding and improving the platform\'s functionality and user experience.

Experience

1. Tech Support

   Eduquity

   Mar 2023 — Present

   I\'m sincerely for the our Job.and report at correct time everyday.and no more excuses for the Job.

Education

• Gyan Ganga Institute of Technology Sciences

  M. Tech, Machine design

  2023

• SGBM INSTITUTE OF TECHNOLOGY & SCIENCE

  Bachelor of Technology - BTech, Mechanical Engineering, 7.9 CGPA out of 10

  2018 — 2023

• Gyan Ganga Institute of Technology Sciences

  M. Tech, Machine Design

  2023 — 2025