Kishan Mehta
Technical Account Manager - Enterprise @CrowdStrike
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WORK HISTORY
Technical Account Manager - Enterprise @CrowdStrike
GB
Creating cross-sell and up-sell opportunities with existing clients.Conducting proof of concept and value sessions to pitch new products.Build and won 14 opportunities in the last quarter (Q4 Fy24) with 1M+ ARR.Work closely with the sales team to create quotations for license consumption.Carry out Partner enablement webinars/workshops.Act as SME to educate customers post POV/POC.Delivering Monthly webinars and security posture assessments for each customer and partner along with providing Quarterly Business Reviews.Working closely with the PM team and sales to manage escalations on support cases.Providing analytical feedback to the PM team for product improvement.Currently working on QA for a new cloud-based Artificial Intelligence product that can improve support experience.Designed process for MSSP and Resellers to improve customer success journey.Currently managing 45 customer/partner accounts.
EDUCATION
Gujarat Technological University
Bachelor's Degree, Electronic and Communications Engineering Technology/Technician
ABOUT KISHAN MEHTA
As a Technical Account Manager at CrowdStrike, I lead a team of specialists to help our MSSP and Reseller accounts grow their business with our company. I create and win cross-sell and up-sell opportunities with existing clients, conducting proof of concept and value sessions to pitch new products.I also work closely with the sales team, the product management team, and the customers to provide technical guidance, manage escalations, and deliver webinars, security assessments, and quarterly business reviews. I have a Bachelor\'s Degree in Electronic and Communications Engineering Technology/Technician from Gujarat Technological University and a CCNA certification from Cisco. I have over five years of experience in network administration, network security, and networking, working with diverse IT environments and security product portfolios. I am passionate about helping customers achieve their security and performance goals, and I enjoy collaborating with partners and internal stakeholders to deliver solutions that meet their needs.
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