Kishan Kumar Karli
Headcount Planner at Amazon with expertise in Resource Planning
- Role
- Plan Dev Manager Ii at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Kishan Kumar Karli
At Amazon, our team meticulously plans headcount for a 20k-strong customer service squad, ensuring global operational efficiency.Previously, as Workflow Manager, our efforts were pivotal in aligning 7k+ staff schedules with customer demands, enhancing satisfaction by ensuring the right representatives were available to help them whenever needed. This role crystallized my commitment to fostering environments that thrive on collective efficiency and peak customer experience.
Experience
Plan Dev Manager Ii
Aug 2022 — Present · Hyderabad, IN
Manage/Mentor a team of 6-8 scheduling experts and plan scheduling for over 7k employees as per the demand patterns besides planning for their off-production activities at the least business cost.Serve as a capacity planning consultant to site leaders across 9 India sites, monitor their productivity and work closely with them to improve it.
Education
Geethanjali college of engineering and technology.
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
2011 — 2015
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