Kishan Agarwal
Associate Consultant @ PWC | XLRI (Business Management), 2023 | Product Management Intern @ Intellect Design Arena | Saint Xavier’s (BSc IT) ’21
- Role
- Associate Consultant at PwC India
- Location
- Dhanbad, JH, IN
- LinkedIn followers
- 500 followers
About Kishan Agarwal
A highly motivated and results-driven individual, I hold a Post Graduate Diploma in…
Experience
Associate Consultant
Jul 2023 — Present · Kolkata, IN
Business Development & Growth• Drove Rs 13.75L rise in Customer Lifetime Value (CLTV) by generating follow-on business via executing new requirements & change requests• 100% Accuracy in critical system bugs fixation & proactive approach on end-to-end client guidance from requirement gathering, testing till Go Live Phase• Led Cross-module team of 10+ Technical Consultants | Enhanced client Communications by 45% & reduced escalation by 60%• Bridged the training gaps for client\'s 10+ teams & 3+ IBM teams with an intent to ensure 0 downtime post-handover: leading to boost trust in the multi - vendor setupClient Solutions & Proposal Wins• Won 2 (Win Rate ~ 100%) competitive Request for Proposal bids by global food catering giant, tailored bids with their strategic and operational needs• Designed a support model proposal for a global car manufacturer, synergizing complex needs with existing systems, ensuring seamless integrationProject Management, Implementation & Support• Ensured 100% timeline adherence by leading 25+ member cadence calls; aligning teams with KPIs & shifts | Reduced delivery risks by tracking deviations & optimizing manpower via dynamic resource loading plan• Aided legacy system data migration to SAP S/4 HANA; Handled 10K+ data points for a seamless migration | Created entire customer base & 100+ Contracts used in Sales Order creation across various client accounts• Resolved Sales & Distribution issues via SLA-based triage, managed User Support Channels across modules.Generative AI Strategy & Innovation• Analyzed multiple Generative AI use cases across 10+ industries and led discussions on potential investment opportunities.• Research-driven proposal posted on adoption of Generative AI to increase productivity by 20%(Estm.), reducing manual work by 35%(Estm.) across departments.
Education
St. Xavier's College, Ranchi
Bachelor's in Information Technology, Computer Science
XLRI Delhi-NCR
PGDM(BM), Business Management
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