Kishan Vimalachandran
Director Enterprise Customer Success Manager (Ecsm) @SAP
Signup · Get unlimited contacts
WORK HISTORY
Director Enterprise Customer Success Manager (Ecsm) @SAP
Newtown Square, PA, US
Led a team of ECSPs driving SAP solution adoption, consumption, expansion, and renewals across SAP subscription-based products, fostering long-term customer relationships- Supported account management strategies, including annual account planning and enterprise business reviews, while collaborating with sales teams to identify cross-sell, upsell, and early renewal opportunities- Provided operational oversight for customer and product sentiment tracking- Enhanced actionable improvements and aligned with Adoption Delivery Centers for seamless SAP services- Identified and fostered professional development opportunities for ECSPs, supporting their growth and achieving team goals- Led the team in achieving key business outcomes, including early renewals, upsells, HEC to RISE conversions, and cloud restructures.
EDUCATION
Goldey-Beacom College
Master of Business Administration - MBA, Finance and Financial Management
Ryerson University
Bachelor of Engineering - BE, Electrical Engineering - Computer Option
ABOUT KISHAN VIMALACHANDRAN
SAP Architect with over 17 years of experience in driving customer success and operational excellence across Cloud ERP solutions. Proven ERP enterprise expertise in leading high-performing teams and executing effective go-to-market strategies that enhance customer software adoption and consumption. Skilled in managing complex projects, fostering collaboration among cross-functional teams, and optimizing account coverage to maximize value-based delivery. A strategic thinker leveraging data-driven insights to identify growth opportunities and guide our SAP customers through digital transformation journeys. Dedicated to empowering internal teams to ensure continuous success in the evolving SAP ecosystem with RISE and GROW WITH SAP.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.