Kishan Patel

About Kishan Patel

Hi there! I\'m Kishan Patel — a passionate and results-driven Software Developer with a strong foundation in backend development, RESTful APIs, and full-stack applications. With a Master’s degree in Computer Science from Stevens Institute of Technology and hands-on experience in both frontend and backend roles, I thrive at the intersection of clean code and impactful problem-solving. Over the past few years, I’ve built and maintained backend systems using Java, Spring Boot, and microservices architecture, while also gaining frontend experience with React and Angular. At Tays Inc (as a contractor for the Social Security Administration), I contributed to scalable backend services, created robust JUnit tests, and collaborated in agile environments. I’ve also worked as a freelance web developer, designing sleek, client-focused web apps with seamless API integrations. My projects—like a Credit Card Fraud Detection model using Python and an Employee Management System built with Angular and ASP.Net—reflect both my technical range and passion for building meaningful applications. I\'m currently seeking full-time opportunities as a Software Developer, with a focus on backend or full-stack development. I enjoy writing clean, efficient code and continuously learning new technologies. Whether I’m optimizing system performance or translating business needs into robust software, I take pride in building tools that make a difference. Let’s connect! If you\'re hiring or know of a role where I could add value, feel free to message me. I’m open to discussing exciting projects, tech ideas, or just geeking out over APIs.

Experience

1. IT Support Analyst

   Tays, Inc

   Oct 2024 — Present · Baltimore, MD, US

   As an IT Support Analyst at Tays Inc, I deliver end-to-end technical support across Windows, macOS, and Linux environments, ensuring seamless operations for internal teams and clients. I manage Office 365 Administration, Active Directory, and VPN solutions, resolving 90% of tickets on first contact and reducing system downtime significantly.I collaborate with stakeholders to assess IT requirements, recommend hardware and software solutions, and manage deployment projects, improving overall productivity. By documenting technical processes and conducting staff training sessions, I have enhanced tool adoption and reduced recurring support tickets.My work also involves monitoring systems, troubleshooting network and software issues, and providing timely solutions via ServiceNow and Jira ticketing platforms. Through proactive problem-solving and cross-functional collaboration, I consistently maintain high availability of IT services, optimize workflows, and contribute to a more efficient and resilient IT environment.

Education

• Stevens Institute of Technology

  Master of Science - MS

  2022 — 2024

• Gujarat Technological University (GTU)

  Bachelor of Engineering - BE