Kishan Patel
Senior Service Advisor Copy and Print @Office Depot
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WORK HISTORY
Senior Service Advisor Copy and Print @Office Depot
US
Provided exceptional customer service by promptly greeting customers, assessing their needs, and recommending appropriate services. Effectively communicated with customers to explain recommended repairs and maintenance, ensuring transparency and trust. Managed the entire print production process, from prepress to final delivery, ensuring timely and accurate completion of all projects. Collaborated with clients to understand their printing needs and provided expert advice on design, materials, and finishing options. Implemented quality control measures to guarantee that all printed materials met or exceeded client expectations. Implemented a color calibration process resulting in consistent and accurate color reproduction across different printing devices.
EDUCATION
Tidewater Community College
Associate of Applied Science degree, Cybersecurity
Virginia Commonwealth University
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
Tidewater Community College
Associate of Applied Science, Cybersecurity
ABOUT KISHAN PATEL
I’m an Information Systems student with an Associate of Applied Science in Cybersecurity, working toward a career in cybersecurity and IT security operations. I’m passionate about protecting data, networks, and systems—and I’m actively seeking a hands-on internship where I can apply my knowledge in a real-world environment.I bring practical experience from working as an IT Specialist for a busy medical practice, where I supported daily technical operations, resolved system issues, and ensured compliance with data security standards. I currently work part-time at OfficeDepot OfficeMax, helping customers with technical solutions, which has strengthened my communication, problem-solving, and customer service skills.My academic and professional experience has helped me develop a solid foundation in areas like system administration, network security, and troubleshooting across both Windows and Linux environments. I’m familiar with tools like Active Directory, Microsoft 365, and basic networking concepts, and I’m always eager to learn more—especially in cybersecurity fields like threat detection, incident response, and security awareness.As a fast learner and detail-oriented team player, I’m excited to grow in the cybersecurity field and contribute meaningfully to a forward-thinking organization.
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