Kishan Pandhari

Operations Customer Expert @NatWest Group

Glasgow, GB

At NatWest Group, I manage high-volume transactions across multiple asset classes, ensuring precise trade capture, reconciliations, and validations through rigorous cross-checks. I investigate and resolve transaction discrepancies by coordinating closely with trading desks, operations, technology, and compliance teams, maintaining operational accuracy under tight deadlines. In addition, I monitor and analyse operational KPIs and KRIs, identifying trends, mitigating risks, and implementing process improvements to enhance efficiency and reduce errors. I generate detailed reports and actionable insights for internal stakeholders, supporting decision-making, trade monitoring, and portfolio operations. Through continuous collaboration with cross-functional teams, I have streamlined workflows, improved exception management, and contributed to initiatives aimed at optimizing processes and strengthening control frameworks—developing expertise directly applicable to fast-paced trading environments, trade lifecycle management, and multi-asset portfolio monitoring across equities, fixed income, and derivatives.

University of Strathclyde

Masters in Investment and Finance, International Finance

University of Mumbai

Bachelor of Commerce - BCom, None