Kayla Isaacs
Director, Client Relationships @CuraLinc Healthcare
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WORK HISTORY
Director, Client Relationships @CuraLinc Healthcare
CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to engage, empower and support employees throughout their care journey.o Cultivate and maintain trusted relationships with Large and Enterprise global clients (10k+ lives), achieving 100% client retentiono Oversee daily account management and long-term strategy, including renewals, upsell growth, ecosystem integration, and executive-level engagement (Benefit Specialists through C-suite)o Design and execute tailored engagement strategies to advance workforce mental health goals, optimize outcomes, and reduce stigmao Present data-driven quarterly utilization reviews, translating insights into actionable recommendations that sustain engagement and demonstrate measurable valueo Collaborate cross-functionally with executives, clinical teams, operations, sales, and training to strengthen client partnershipso Lead Learning & Development Strategic Workstream and mentor peers to build team capability and elevate organizational performance
EDUCATION
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.)
ABOUT KAYLA ISAACS
Client success leader with 13+ years of experience in Employee Benefits and Wellbeing…
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