Kirti Suneja

About Kirti Suneja

Strategic, outcome‑driven enterprise Agilist with 20+ years of experience driving transformation across multiple industries and domains, including Financial Services, Banking, Telecom, Insurance, FMCG, Education, and CRM.At Pegasystems, I lead enterprise‑wide delivery efficiency across Pega Cloud, advancing cloud delivery governance, data‑driven and AI‑enabled execution, and large‑scale transformation across globally distributed engineering organizations.Beyond delivery, I am deeply invested in people leadership, inclusive cultures, and mentoring—actively contributing to Women in Leadership initiatives and enterprise collaboration forums.

Experience

1. Director, Pega Cloud Delivery Services

   Pegasystems

   Oct 2024 — Present · IN

   Leading Agile delivery across programs aligned with Pega’s product and engineering goals•Defining and adapting delivery models using Agile Studio and Pega SDLC practices•Guiding teams in Agile, Scrum, and SAFe to enhance flow, quality, and value•Overseeing cross-functional initiatives, ensuring delivery against business priorities and client outcomes.•Tracking Cloud Engineering metrics across squads, tribes and alliances, driving evidence-based improvements.•Partnering with Cloud Engineering, Product Owners and Quality to align on OKRs, and intake processes.•Advising senior stakeholders on Agile methods and engineering transformation•Building and scaling high-performing Agile teams by recruiting, onboarding, and mentoring Scrum Masters and Program Managers.•Fostering a culture of autonomy, mastery, and purpose through coaching, feedback, and transparent career paths.•Promoting inclusion, psychological safety, and continuous learning through Agile Services forums and initiatives.•Contributing to the evolution of Agile Services practices through knowledge sharing, training, and community leadership.•Collaborating with clients to shape and execute digital business transformation strategies.

Education

• Indira Gandhi National Open University

  Master's degree, Clinical Psychology

• Maharshi Dayanand University

  BCA, Computer Science

  2000 — 2003

• Maharshi Dayanand University

  MCA, Computers

  2003 — 2006

Skills

• Junit
• Regression Testing
• System Integration Testing
• Agile Coach
• Scrum
• Scrum Management
• Retail Banking
• Scaled Agile Framework
• Scrum Master
• Test Strategy
• V-Model
• Integration Testing
• Test Design
• Test Estimation
• Risk Based Testing
• Db2
• Metrics Definition
• Software Quality Control
• Black Box Testing
• Life Insurance
• Sql Server Management Studio
• Test Cases
• Functional Testing
• Defect Tracking
• Joins
• Test Execution
• Hp Quality Center
• Agile Testing
• Test Management
• E-Learning
• Manual Testing
• Software Lifecycle Management
• Test Planning
• Testing
• End-to-End Testing
• Exploratory Testing
• System Testing
• Quality Center