Kirti Deep

WORK HISTORY

EDUCATION

ABOUT KIRTI DEEP

Result-oriented professional with over 15 years of experience in financial sector. Proficiency in identifying business potential, Industry analysis, understanding client requirement. Build strategies and solutions to generated revenue growth for the Company. Digital Innovations and paperless journey for Customers Awards, Accolades & Industry Honor for the Company. Job Profile: Product Development, Launch, Budgets, Financials & Performance Management • Market research for new products and product enhancements • Industry trend and competition analysis. • Product & Process Design, Development and Launch • Process streamlining for faster and robust output • Product performance management, P&L Management with cost benefit analysis Customer Management, Campaign & Sales Support • Meeting and understanding corporate & individual clients requirements; bundling various Products • End to end Customer Campaign Management. • Service Quality & Complaint Management for my products. • Customer segmentation & need gap analysis • Marketing & Customer Communication for New acquisition, activation and cross-sell • Interaction with Channel Heads for Business Planning, Reviews and Actionable Interdepartmental & Cross Functional Interaction • Interdepartmental functioning & Coordination with Digital, BSG, IT, Marketing, Legal, Compliance, and External Vendor. • Assisting in maintenance of the existing systems by analyzing and implementing the requirement. • Channel Education and Communication. Interface to Industry, Regulators, Competition, Bank Association & Partners • Interacting with Regulators (SEBI, RBI, NSDL, CDSL, IRDA, and AMFI) for new guidelines, product initiative and progression of Financial Industry in India. • Interacting with Financial Sector Companies for business synergies and in competitive environment. • Represent Kotak Bank in Industry Associations and Summits.