Kirsty Ireland
Qa Manager @Gen
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WORK HISTORY
Qa Manager @Gen
Continued previous role from Avast but added several responsibilities- Owned and evolved a company-wide Quality Strategy, rolled out across multiple departments to improve alignment between QA, Engineering, and Product, increasing release confidence across web and desktop products- Led and supported distributed QA teams across multiple locations, fostering a strong sense of community, shared standards, and consistent ways of working in a fully remote environment- Established and championed a QA community of practice, enabling knowledge sharing, coaching, and continuous improvement across teams and geographies- Took on leadership responsibility for the DevOps team, working closely with Engineering to strengthen CI/CD pipelines, quality gates, and release processes- Introduced and embedded new delivery policies and ways of working, including a Zero Bug Policy and Scrumban, improving flow, predictability, and accountability- Actively partnered with Product and Engineering leadership to ensure quality considerations were embedded early in product strategy and delivery planning- Remained hands-on where required, contributing to manual and automated testing across web and desktop products to support delivery and unblock teams during critical phases.
EDUCATION
Liverpool John Moores University
2.1, Internet Computing
SKILLS
ABOUT KIRSTY IRELAND
QA Manager with 13+ years’ experience building and leading high-performing QA and DevOps teams across distributed environments. Proven track record of scaling teams, embedding quality strategy across organisations, and partnering with Product and Engineering leadership to improve release confidence, delivery speed, and product stability. Known for developing strong team culture, psychological safety, and continuous improvement at scale.
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