Kirsty Baxter-Smith
Director of Operational Resilience and Service Management @BT Group
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2023 — Present
Director of Operational Resilience and Service Management @BT Group
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Bristol, GB
SKILLS
IntegrationNetworkingEmployee RelationsLine ManagementProject DeliveryIncident ManagementProject ManagementProblem ManagementLeadershipTestingTeam ManagementChange ManagementStakeholder ManagementVendor ManagementIT OperationsCall CentersService ManagementService DeliveryMentoringMobile CommunicationsPerformance ManagementCrmItilOutsourcingManagementProcess ManagementCoachingOperations ManagementTelecommunications
ABOUT KIRSTY BAXTER-SMITH
A highly experienced leader with 20 years of consistent achievement in operations management, service delivery and service transition, particularly in complex telecoms environments.
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