Kirsten Brink
- Role
- Lead Onboarding Account Manager at Pilot
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kirsten Brink
I\'m a curiosity-driven professional with a passion for problem-solving and improving…
Experience
Lead Onboarding Account Manager
Mar 2022 — Present
Lead integration of new products and services into onboarding and support processes, focusing on process updates for all services • Create internal and external templates and processes for new company offerings, including Calix803, Cienna devices, and DHCP • Write and design collateral and articles for successful customer integration to new products • Manage cross-team collaboration to enhance institutional knowledge and • Review and provide feedback for digital flow of online customer platform and created educational templates • Collect customer feedback data to improve internal communications and make processes more efficient and user-friendly
Skills
- Microsoft Excel
- Advertising
- Marketing
- Proofreading
- Creative Writing
- Microsoft Office
- Event Planning
- Social Media Marketing
- Social Media
- Copy Editing
- Editing
- Research
- Powerpoint
- Press Releases
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