Kirsten Jensen
Paralegal Specialist @State Of Connecticut Office Of The Healthcare Advocate
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WORK HISTORY
Paralegal Specialist @State Of Connecticut Office Of The Healthcare Advocate
Hartford, CT, US
In this role, I serve as an independent advocate for Connecticut residents by helping them navigate the complexities of the healthcare insurance system. My primary focus is on conducting legal research and analysis to support consumers who are facing barriers to care, including denied claims and coverage disputes. I interpret and apply relevant state and federal laws, regulations, and insurance policies to effectively advocate for patients\' rights and ensure they receive the benefits they are entitled to under the law.I act as a liaison between the agency, healthcare providers, insurance carriers, and the general public. This involves investigating specific consumer complaints, drafting legal correspondence, and preparing administrative reports that track trends in healthcare access. Additionally, I collaborate with the legal team to identify systemic issues within the insurance marketplace that may require policy intervention or legislative advocacy to improve healthcare outcomes for residents across the state.
EDUCATION
University of New Haven
Master of Public Health - MPH, Public Health
University of California, Santa Cruz
N/A, Marine Science
Yale New Haven Sponsor Hospital
Emergency Medical Technician
New Britain EMS Academy
Paramedicine
Quinnipiac University School of Law
Juris Doctor (J.D.)
Gettysburg College
Bachelor's Degree, Biology
SKILLS
ABOUT KIRSTEN JENSEN
I am a public health–minded healthcare professional with a background spanning clinical practice, education, and law. Guided by a deep commitment to health equity and person-centered care, I work to strengthen the systems that connect people to quality and compassion in healthcare.My experience includes more than a decade in EMS and healthcare operations, where I have led initiatives that improve access, performance, and patient experience through strategic partnerships and data-driven quality improvement. With training in both public health and law, I bring a nuanced understanding of regulation, ethics, and organizational change that supports sustainable growth and better outcomes across diverse care settings.I am passionate about translating policy into practice, aligning strategy with measurable improvement, and helping teams cultivate cultures of empathy, accountability, and excellence.
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