Kirsten Protz
Sr. Operational Support Administrator at Robert Half
- Role
- Sr Operational Support Administrator at Robert Half
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Kirsten Protz
A polished and eager young professional with an unique skill set derived from experience…
Experience
Sr Operational Support Administrator
Mar 2019 — Present · Minneapolis, MN, US
The main administrative support for the national accounts team of up to 20 staffing professionals, while additionally offering back up support to an office of over 80 staffing professionalsUpdate and track 20-120 candidate and client files within SalesForce to accurately reflect current activities and follow compliance proceduresEnsure all compliance policies are being followed according to the contract put in place with multiple Fortune 500 clients when working with staffing professionals on placement projects of up to 150 candidatesTrack 100-250 background checks for completion progress based on start date and compliance checklist on a daily to weekly basisReport status of 100-350 timesheets weekly to ensure candidates are paid correctly and on timeComplete and track on average 50 registration documents weekly for all candidates starting to work with Robert HalfCollaborate with out of state offices and associates while working through compliance needs to establish the placement eligibility follows the requirements of national contracts for all clientsField and screen 100-150 telephone calls for an office of 80+ staffing professionals weeklyCreate Microsoft Office documents or spreadsheets based on requested information from branch manager, or team of staffing professionals; using information pulled from SalesforceOrganize, respond to, and complete tasks from 30-120 emails dailyRecord and notate meeting highlights during weekly regional callsWork directly with the Regional Director who oversees the highest grossing teams within our region. Assist with minor IT support issues; headsets, network issues, mouse/keyboard connectivity, Windows settings, etcParticipate in weekly calls regarding branch performance and send follow up/recap emails to all involved
Skills
- Customer Service
- Microsoft Excel
- Advertising
- Sales
- Events Coordination
- Social Networking
- Leadership
- Teamwork
- Trade Shows
- Training
- Marketing
- Social Media Marketing
- Employee Training
- Powerpoint
- Management
- Microsoft Outlook
- Microsoft Word
- Team Leadership
- Event Planning
- Time Management
- Customer Satisfaction
- Microsoft Office
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