Kirsten Palmer

Product Owner Sr @PNC

Tampa, FL, US
EMAILS
k••••••••@pnc.com
MOBILE NUMBERS
+17•••••••83

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WORK HISTORY

Mar 2023 — Present

Product Owner Sr @PNC

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Own the vision and product experience for Consumer and Business Credit Card.• Responsible for ensuring alignment with the business goals and customer needs. • Collaborate with individuals across multiple teams, including UI/UX, risk/ compliance, developer team’s work using SAFe 6.0 methodology.• Set effective goals within PI iterations, establishing priorities, and planning well to deliver completed features with value within a given PI.

EDUCATION

1989 — 1993

Wheaton College

Bachelor of Science - BS, Mathematics

1989 — 1993

Wheaton College

BA, Economics

2006 — 2010

Spertus Institute for Jewish Learning and Leadership

PhD, Doctor of Science in Judaic Studies

1989 — 1993

Wheaton College

BS, Mathematics

2001 — 2006

Seminary

MA, Masters of Judaic Studies

SKILLS

SdlcCobolSharepointRequirements GatheringBusiness AnalysisDatabasesCrmVisioBusiness RequirementsVendor ManagementCicsTsoData WarehousingSoftware Project ManagementBusiness ProcessEnterprise ArchitectureSystems AnalysisLeadershipSqlManagementRequirements AnalysisSoftware DocumentationBusiness IntelligenceAnalyticsTestingDb2SiebelWeb ApplicationsAlmOracle CrmServicenow

ABOUT KIRSTEN PALMER

Customer-focused Product Owner with a proven ability in managing large product deliverables. Currently serving as Sr. Product Owner at PNC Financial Services, responsible for driving the vision of Consumer and Business Credit Card products in Salesforce. Collaborate cross-functionally to ensure business goals and customer needs are consistently met. Proficient in both waterfall and agile methodologies, certified as CSPO, SAFE 6.0, and Salesforce System Admin. Holds as Masters Degree from St. Petersburg Theological Seminary, BS in Mathematics from Wheaton College, and BA in Economics from Wheaton College. Passionate about delivering value for the customer and actively seeking networking opportunities in financial services and technology sector. Professional Experience:Sr. Product Owner at PNC Financial Services. Own the Consumer and Business Credit Card product vision in Salesforce, collaborating across teams to ensure the business goals and customer needs are always met.Agile Methodologies:Experience in both waterfall and agile methodologies. Certified as CSPO, SAFE 6.0 and Salesforce System Admin. Education: Masters - St. Pete Theological Seminary, BS Wheaton College, BA Wheaton CollegePassionate about delivering value for the customer. Open to networking and exploring new opportunities in financial services and technology.

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