Kirsten Kemper
Product Training Senior Operations @Fairway Independent Mortgage Corporation
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WORK HISTORY
Product Training Senior Operations @Fairway Independent Mortgage Corporation
Trained various Agency, Jumbo, Non-conforming, and unique products. Managed the Learning Management System for the product training programs.• Created training materials• Created training videos in long and short formats• Posted product update bulletins to daily blog site• Managed and created sharepoint pages and lists• Created and delivered weekly newsletter and video on product updates• Worked to support other departments to assist as needed• Reviewed and answered help desk tickets and phone calls
EDUCATION
Pacific Coast Banking School
Banking, Corporate, Finance, and Securities Law
Kailua High School
Diploma, none
ABOUT KIRSTEN KEMPER
Mortgage/ Finance experience in operations. Detailed understanding of interest rate risk and loan program structures. Experienced in the entire mortgage process. Proficient with new software rollouts, product construction, and division management. Extensive data analytics with SQL and Excel. Skilled at providing information on Sharepoint and Sharepoint 365.
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