Kirsten Dicenso
Principal Product Manager - Merchandising Supply Chain @Nordstrom
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WORK HISTORY
Principal Product Manager - Merchandising Supply Chain @Nordstrom
Lead transformational product management discovery and delivery for enterprise initiatives: o Integrated Planning, enabling seamless data flow cross-organization, predictive data analytics and forecasting capabilities to drive better decisions with improved business outcomes across the enterprise (targeting +1% to 3% increase in contribution margin by 2025) o Supply Chain ‘Omni Hub’, pivoting every node in network to have the capability to receive, return, fulfill, and transfer any type of merchandise ($200M+ savings). Transition Nordstrom biggest fulfillment center to an Omnichannel facility ($5M savings) o Single Product Authoring on Nordstrom.com/ NordstromRack.com, providing a unified customer experience and streamlined operations resulting in $1M savings • Create user-centric product vision and strategy to deliver ‘Nordstrom Retail Hub’, an internal + external (vendor) portal platform for operational use cases, using open-source material user interface react components and backend for front end API patterns o Core capabilities span common UI components, user management, task management, notifications, business rule management, user preferences, and content management o Platform will increase productivity (targeting operational savings $2-3M by 2024), user satisfaction (targeting +30% increase in NPS by 2024) and increase speed to delivery by 20% • Build to-be business event architecture and product strategy on Nordstrom Data Platform using Kafka Streams for single product authoring to increase speed to item publish by 10% • Deliver product management technology talent framework and supporting standards • Formally & informally mentor team members leveraging product management lifecycle framework
EDUCATION
UW Foster School of Business
Bachelor of Arts (BA), Business Administration, concentrations in Finance & Information Systems
SKILLS
ABOUT KIRSTEN DICENSO
Strategic, energetic product management leader with a growth mindset and track record of…
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