Kirra Orr
Claims Specialist Licensed in FL, LA, MS, NC, SC, NY, MN, IN, GA, KY, MI, OK, TX, DE, CT, WY, NH, NM, VT, RI
- Role
- Claims Specialist - Special Investigations Unit at State Farm
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Experience
Claims Specialist - Special Investigations Unit
Oct 2024 — Present
Handle specialized investigations of complex auto and fire property claims involving NICB indicators of fraud.Collaborate with various departments to ensure effective disposition of a claim. Communicate with insureds, claimants, claimant insureds, witnesses, and attorneys to gather sufficient information to aid in the investigation process. Investigate, evaluate and settle claims within the designated settlement authority limit. Apply knowledge of policies and insurance regulations when determining coverage, liability, & damages.Consistent use of various databases. i.e. Accurint, ISO Search, Claims Xperience, Mitchell, PACER, Verisk, CKG, and ECS.Effectively manage work through task driven queues Create applicable disposition letters for settlement, Reservations of Rights, and/or denial. Assist in handling catastrophe claims during catastrophic events while multi-tasking in a fast-paced call center environment as needed.
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