Kirk R.

About Kirk R.

I am a goal-oriented senior operations executive with a proven track record of generating high-volume sales and maximizing profit margins within multiple industries. » » Motivated, top-performing professional committed to exceeding customer needs and driving organizational profitability « « MY EXPERTISE: ⇨ Driving high-performing teams and providing the training, tools, and support to close deals and grow revenue ⇨ Creating and executing innovative, targeted strategies to implement new sales models and achieve competitive advantage. Demonstrated history in cultivating and optimizing strategic partnerships with senior leadership, clients, and other key decision-makers. ⇨ Successful in securing critical wins that have resulted in multi-million dollar revenues even in the face of difficult economic times. ⇨ Managing budget development, contract negotiations, departmental collaboration, and quality business processes and operations. LEADERSHIP TRAITS: Dynamic Fearless Results-generating Customer-focused SKILLS: Business Development | Relationship Management | Client Relation | Leadership & Team Building | Territory Management | Negotiations | Root Cause Analysis | Growth Strategies | RFP Processes | Effective Presentations | Value-Add Sales | MS Office 365/Word/Excel/PowerPoint | Salesforce | CRM | Facilities Management | Office Supplies | Technology | Performance Management | Compliance | Process Improvement |

Experience

1. West Coast Operations Manager

   Hhm Facility Management, Llc

   Jan 2022 — Present · Los Angeles, CA, US

   Responsible for the operations, account management and growth initiatives within the western half of the US.(Washington – New Mexico). Oversee daily / nightly activites of over 1600 individual locations – managing strategic goals and business objectives while delivering top level service to customers. Partnering with peers and senior leadership in the development of goals and companywide initiatives. Direct reports include: Regional Managers, Senior Area Managers, Area Managers, Supervisors, Team Leads, Customer Service Representatives & Cleaning Specialists. • Responsible for overseeing day-to-day operational, administrative, financial, personanel and procedural activities for the West Region (Washington – New Mexico) • Select, hire, train and develop leaders within assigned territory. • Participate in client facing business reviews with peers and account leadership. • Manage procurement processes and coordinate material and resource allocation. • Direct operation cost and productivity reviews to achieve planned targets.

Education

• Marist University

  Business, Management, Marketing, and Related Support Services

• Eastern Connecticut State University

  B.S., Business Managment

  1991 — 1995