Kirk Ockerman
Senior Digital Product Analyst @MillerKnoll
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WORK HISTORY
Senior Digital Product Analyst @MillerKnoll
Sr. Product Analyst and Product Owner for the NA Retail E-commerce team—driving sprint planning, backlog prioritization, and roadmap alignment to deliver outcome-focused digital experiences.Owned requirements definition and user story creation for large-scale e-commerce site migrations and third-party integrations—including a new ESP and Ratings & Reviews platform—ensuring smooth launches and strong stakeholder alignment.Partner with UX, Product Design, and development teams to optimize the checkout experience, reducing customer pain points and improving conversion.Collaborate as part of the Digital Optimization Team to turn user insights, analytics, and A/B testing into impactful site enhancements that drive measurable results.Lead Scrum ceremonies that foster collaboration, clarity, and consistent delivery across the team.
EDUCATION
DePaul University
Masters of Science in HCI, User Experience (UX) & User Interface (UI) Design
Alfred University
BAFA, Fine Art - Graphic Design and Photography
SKILLS
ABOUT KIRK OCKERMAN
I am an experienced Digital Product Analyst & Product Owner specializing in product backlog management, agile delivery, and cross-functional collaboration to build impactful, user-centered digital experiences.I excel at partnering with UX/Product Design, business stakeholders, analytics, and engineering teams to gather requirements, define user stories, and deliver enhancements that improve usability and drive measurable business outcomes.Skilled in leading scrum ceremonies, prioritizing features for impact, and managing integrations with third-party software vendors—from discovery to launch. I bring analytical thinking, clear communication, and a customer-first mindset to help teams efficiently deliver the right solution.Skills: Product Ownership, Agile/Scrum, Backlog Management, Requirements Gathering, Cross-Functional Collaboration, UX & Design Partnership, Vendor Integrations, E-commerce Platforms, Gathering User Insights, Optimizing for Customer Impact, Data-Driven Decision Making
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