Kirk A. Royal

About Kirk A. Royal

Enterprising and collaborative Sales & Marketing leader whose inquisitive nature, creative vision and seemingly effortless way with words augment innate gifts for providing hospitality, a deftly vivacious spirit and a steadfast commitment to fostering growth, development and wellness in the workplace, across the wider community and at home • Solid reputation and proven track record as a trusted consultant and influencer driving and maximizing timely and effective ongoing individual, team and community engagement at all organizational levels and across varied demographic sets • Vast archive of strategic communications, training content, programming and various other tactics broad enough in scope to support a full range of organizational and/or community goals and objectives while including delivery options distilled for specific audiences and guided by principles of diversity, equity, inclusion and belonging. Optimal front line coaching and leadership consulting • Dynamic strategic communications • Solid event and program management • Innovative sales enablement and effectiveness programming, content and facilitation • Deft response to shifting needs and priorities • Tenacious spirit for seeking out new knowledge, insights and resources • Keen eyes and ears for spotting and adapting to the most current trends driving audience interests and attitudes • Firm commitment to honoring and modeling principles of diversity, equity, inclusion & belonging and to demonstrating the values of engaged citizenship through word and action.

Experience

1. Made-to-measure Specialist

   INDOCHINO

   Sep 2024 — Present · Durham, NC, US

   Initailly hired as a direct employee of Nordstrom in a role dedicated to representing Indochino in its showroom embedded within the luxury department store\'s men\'s apparel area (one of 30+ such shops operating under a partnership agreement between Indochino and Nordstrom and accounting for roughly a third of Indochino\'s total brick and mortar footprint), in June 2025 I officially transitioned into my current role working directly for Indochino at the invitation of regional leadership based on favorable KPI performance and overall brand commitment and representation.• Leveraging and coaching to key consultative sales best practices/processes, led team through remarkable performance improvements, reversing trends from showing deep deficits against YTD revenue forecasts at the end of Q2 to outperforming all KPI metrics in Q3 and Q4 soundly enough not only to erase deficits but also to exceed remaining forecasts by margins wide enough to close out the year as the company\'s top-ranked showroom by category for revenue volume, posting just shy of $600K in sales to comfortably exceed final estimates and net a YoY lift.• Individually contributed a 57% share of total showroom sales volume in fiscal 2025• Local supervisory functions primarily related to customer/client experience, operations needs and business development along with driving favorable KPI results through coaching and modeling effective consultative sales processes and best practices focused on delivering a best-in-class customer/client experience while maximizing revenues through lifts in such key metrics as average order value and units per transaction• Develop and implement effective multi-modal business development models to build and sustain a predictable business pipeline in support of Indochino\'s company goals, initiatives and core values

Education

• Southwestern Randolph High School

  High School Diploma

• The University of North Carolina at Chapel Hill

  Bachelor of Arts - BA, Journalism and Mass Communication

• The Governor's School of North Carolina

  English Language and Literature/Letters