Kirk Pearson

Sr Program Manager @Blue Shield of California

Sacramento, CA, US
EMAILS
k••••••••@blueshieldca.com
MOBILE NUMBERS
+19•••••••51

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WORK HISTORY

Jun 2015 — Present

Sr Program Manager @Blue Shield of California

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Responsible for the successful project delivery of digital enrollment and renewal experiences across multiple lines of business. Includes direct and indirect leadership of business and technical resources. Manages the digital enhancements/operational backlog for the entire department requiring significant coordination with IT on prioritization and delivery of all work requests.

EDUCATION

1988 — 1993

Texas Tech University

Bachelors of Business Administration, Marketing

SKILLS

Program ManagementCloud ComputingVendor ManagementConsultingInfrastructure ManagementHealthcare Information TechnologyIT Service ManagementBusiness Process ImprovementService ManagementAccount ManagementChange ManagementPmpLeadershipKey Account ManagementInformation TechnologyInfrastructureOutsourcingProfessional ServicesStrategyIT StrategyProcess ImprovementProject PlanningHealthcare ReformScrumStrategic PartnershipsSdlcProduct ManagementManagementCustomer Service ManagementData CenterHealthcareService DeliveryCross-Functional Team LeadershipStrategic PlanningBusiness AnalysisManage Client RelationshipsProject ManagementManagement ConsultingSoftware Project ManagementCrm

ABOUT KIRK PEARSON

Exceptional digital native with a proven track record of leading cross-functional teams to deliver customer focused solutions across multiple channels, on time and under budget. A natural motivator of people who thrives in environments requiring a high level strategist to a solution-oriented tactician. Extensive experience leading and successfully delivering technical projects requiring various disciplines for multiple industries including: Healthcare, legacy modernization, digital, output services and public sector contracts. Effectively fulfills client needs through collaboration and enhanced development of internal and external partnerships to meet business goals and objectives. Successfully led technical projects for County/State government including the implementation of a large data center, IT Help Desk and various application tools- Experience leading large scale Operations and Software development management including; integration projects, program management for fortune 500 customers including eBay, PayPal, Ford Motor Credit, DirecTV, Chrysler Financial and Citibank- Over 6 years leading and delivering technical solutions in the highly regulated industry of healthcare- Significant quality assurance experience in design, development and testing of digital applications across the entire SDLC- Stood-up a critical digital platform transformation program consisting of 50+ resources within 4 weeks- Known for optimizing project processes and communication mechanisms by routinely conducting feedback and retrospective sessions- PMP certification in progress

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