Kirk Dickson

Sr Client Engagement Manager @Adams 12 Five Star Schools

Transitioned from an interim role supporting our Identity and Access Management system to system owner, Google Workspace \"lead\" and Client Engagement Manager* Held the interim role for supporting our IdM system, RapidIdentity* Transitioned to a system owner for IdM, updated support processes, engaged in a higher level of vendor management and provide key input IdM strategy and direction* Extended identity management ownership deeper from PeopleSoft HR and Active Directory through end systems such as Avigilon, FinalSite, Google and many others* Steeped into and facilitated deeper discussions with our customers, such as Safety and Security, Electronics, the Comm Center and Business Services on business process, process improvement, and strategic approaches to access management* Took a lead on alleviating the extreme pressure and challenges our Legal department is facing with regards to records requests. Developed criteria, evaluated solutions, implemented and now partner with Legal on a mature purpose build records management system.* Continue to faciliatate other cross-functional teams, such as Legal, Records and IT on long term policy needs of records management.* Further developing and expanding existing processes such as 2SV/VDI rollout for CTE students. This year I onboarded nearly 20 classes.* I am currently leading the Google Risk Mitigation efforts. Facilitating and coordinating multiple sub-groups around application management, domain design and configuration, and general security. Main implementor of design and configuration changes.* Active support role in any issue that is impacting our customers, regardless of assigned ownership or responsibility* Implemented and facilitated many security related initiatives such as account normalization, auditing and disabling inactive accounts, de-permissioning, implementing PAM and as any other opportunity arises.