Kirithika Sundaram
Senior Manager products |Strategic Business Improvement | Digital Transformation | Portfolio & Customer Success Strategy
- Role
- Senior Manager at Honeywell Technologies
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kirithika Sundaram
With expertise in digital transformation, portfolio strategy, project management, and business process improvement, I thrive in opportunities to lead strategic initiatives that enhance operational efficiency and customer satisfaction. Certified as a PMP and Six Sigma Green Belt, I am dedicated to simplifying complex technologies and aligning them with business objectives to facilitate sustainable growth and innovation.As a Senior Product Operations Manager at Honeywell, I leverage years of experience in industrial automation and business strategy to deliver customer-centric solutions that drive business growth. Collaborating with cross-functional teams, I focus on emissions management systems and resiliency programs, ensuring alignment with customer needs and strategic objectives. My role encompasses talent development, resource planning, and stakeholder engagement, fostering seamless project execution and impactful solutions.Key Skills & CompetenciesAI-Driven Solutions Portfolio ManagementSaaS & Enterprise SoftwareData-Driven Decision MakingIntelligent Knowledge Management SystemsKPI Definition & TrackingChange EnablementOrganizational Success AlignmentCross-Functional CollaborationStreamlined Customer JourneysStakeholder ManagementOperational Excellence | ROI & Impact AnalysisCustomer SegmentationStrategic RoadmappingMarket & Competitive AnalysisGTM & Retention StrategyKey Achievements:• Oversaw the development of a comprehensive product lifecycle initiative, improving service delivery and operational efficiency, leading to a 5% increase in overall team productivity.• Led a cross-functional team responsible for migrating legacy systems and developing service-based products, achieving 15% cost savings, and boosting customer retention.I get excited about opportunities where I can significantly improve customer success metrics and implement strategic initiatives that bridge the gap between business and technology functions, ultimately enabling increased sales revenue through the development and delivery of innovative solutions.
Experience
Senior Manager
May 2023 — Present · Houston, TX, US
Strategic partner with sales, marketing, GMs, vertical leaders, and operations teams to conceptualize, architect, and develop systems/ solutions for customers. I cultivate relationships with customers and stakeholders and deliver regular reports on project progress, expectations, and outcomes. I also recruit, hire, and coordinate salary planning and talent development for software and hardware solutions engineering resources, enabling business growth with a positive customer impact. Key Role Functions & ResponsibilitiesEngage with vertical leaders to understand and address the needs for outcome programs tailored to new customers on emissions management systems.Lead the development and implementation of strategic programs focused on resiliency, cybersecurity, and operational excellence, ensuring alignment with corporate goals and market needs.Oversee the financial management of outcome programs, including proforma P&L responsibilities, to ensure profitability and sustainable growth.Maintain a deep understanding of market trends and customer value drivers, including regulatory changes, to adapt strategies and offerings proactively.Design and deploy outcome programs on a scalable basis, balancing customer value capture with financial and operational risk management.Develop and execute training programs for sales teams, enhancing their ability to market and sell outcome programs effectively.Collaborate with engineering teams to facilitate the successful launch of new product introductions (NPIs), ensuring market readiness and alignment with customer expectations.Resolve complex business challenges through innovative solutions and strategic decision-making.Influence decision-making processes at all organizational levels, ensuring alignment with strategic goals.Identify critical business issues and implement effective resolutions to drive continuous improvement and success.
Education
Rice Business
Master of Business Administration - MBA, Strategy and Entrepreneurship
Anna University Chennai
Bachelor of Engineering - BE, Electronics & Instrumentation
Skills
- Dcs
- Commissioning
- Automation
- Engineering
- Six Sigma
- Control Theory
- Process Control
- Plc
- Abb 800xa
- Validation
- Control Systems Design
- Project Engineering
- Testing
- Scada
- Modbus
- Process Automation
- Instrumentation
- Electronics
- Electrical Engineering
- Process Engineering
- Hmis
- Engineering Management
- Troubleshooting
- Integration
- Distributed Control System (Dcs)
- Programmable Logic Controller (Plc)
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