Kirit Mistry

Change and Configuration Engineer @bet365

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2021 — Present

Change and Configuration Engineer @bet365

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Manchester, GB

EDUCATION

1987 — 2000

Ashton Sixth Form College

Business Administration and Management, General

1995 — 1997

Tameside College Ashton

HNC/HND Business & Finance

2001 — 2002

Huddersfield College

Cisco CCNA, Cisco CCNA

2015 — 2015

Tameside college

Beginners internal Certificate, Web design

SKILLS

Data Migration2nd Line SupportProblem ManagementFire MarshallWireless NetworkingMobile DevicesVirtualizationEmployee RelationsIT OperationsCustomer RetentionDatacentresCustomer ServiceProject ManagementIT Service ManagementTeam LeadershipLexmark PrintersVmwareCloud ComputingCisco VoipLinux System Administration3rd Line SupportDisaster RecoveryWindows 7 MigrationService ManagementComputer HardwareSystem DeploymentServersItilLaptopsApplication SupportPowershellData CenterCitrixService DeliveryInfrastructureTechnical SupportAutomated Software TestingCustomer SatisfactionSharepointSoftware Documentation

ABOUT KIRIT MISTRY

An enthusiastic, ITIL qualified v2, accomplished IT professional, with over 20 years’ experience in a variety of roles ranging through EPOS Field Engineer, Service Desk, Service Delivery, Desktop Support and Operations. I am a highly motivated individual with a strong desire to succeed always aspiring to improve myself daily. I can work on my own using my own initiative and enjoy working as part of a team.My organization, time keeping, communication, attention to detail and customer service skills are excellent and I thrive in learning new skills. I pride myself in leading by example and am more than willing to support, coach and mentor teams into a position of success. I was awarded the Planixs 2018 and wejo 2019 person of the year for my great team working, reliability, approachable skills and 100% punctuality record. I have also been looking at upskilling myself during the Covid-19 pandemic by learning new technologies and improving my old skills.Below are the courses which I have passed on LinkedIn learning during Furlough• Programming Foundations API’s and Web Services• Windows server 2016 Manage, Monitor and Maintain Services• Microsoft Cloud Services Administering Office 365 and Intune• Microsoft Azure• Learning Cloud computing core concepts

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Kirit Mistry — Change and Configuration Engineer at bet365 in Manchester, GB | Unifers