Kirat Singh
Digital Marketer || Graduate in Mass Media || Open to Learning and Growing
- Role
- Customer Experience Specialist at Cole-Parmer
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kirat Singh
Experienced Executive with over 5+ years of experience in Biotech, Supply chain, Banking and Business Industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute in teams success through hard work, attention to detail and excellent organizational skills. Clear understanding of Business Analysis, Customer Service and Collections industry. Motivated to learn, grow and excel.
Experience
Customer Experience Specialist
Jun 2023 — Present · IN
Manage and review purchase orders and quote requests. Timely processing of manual PO’s in the system to meet customer timeline and requirements.Coordinate with inside sales, buyers, technical team and quotes team to ensure accurate order processing and responding.Take an active role in identifying and resolving any order issues.Follow up with suppliers to confirm order status and resolve any discrepancies or delays.Build and maintain strong relationship with clients and vendors by addressing inquiries, resolving issues and ensuring customer satisfaction.
Education
Reena Mehta College
Bachelor's degree, Mass Communication/Media Studies
2018 — 2020
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