Kiran Patel

About Kiran Patel

With over 24+ years of IT leadership, I bring a wealth of experience overseeing…

Experience

1. Information Technology Manager

   IHG Hotels & Resorts

   Aug 2011 — Present · Mumbai, IN

   1) Taking care of smooth functioning of the technology Infrastructure and property Management Systems.2) Working closely with organizational leadership, including board of directors, to strategically affect the direction of operations.3) Direct all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment with size of four team members.4) Provide leadership and vision for the IT department include strategic planning of information systems.5) To strategies, plan, develop and implement the company’s CapEx, OpEx IT budget and infrastructure plan and modify budget when necessary.6) Recruit, hire and train IT staff, project managers, engineer and network administrators.Manage IT training for IT staff members and end user training on ERP software and desktop systems.7) Creation and Implementation of operational policies, procedures, standards, guidelines and best practices.8) To manage crisis situations, this may involve complex technical hardware or software problems.9) To oversee troubleshooting, system backups, archiving, and disaster recovery and provide expert support whenever necessary.10) Identifying and eliminating security vulnerabilities with strategic solutions that increase data security.11) Build and maintain vendor relationships and manage the purchase of hardware and software products.12) Closely collaborated with project members to identify and quickly address problems.13) Managed and motivated project teams to promote collaboration and keep members on-task and productive.14) Analysed projects to determine resource requirements and procured the necessary equipment and software.15) Ensure project completion by coordinating resources and timetables with user departments, IT staff and data center employees.

Education

• Mumbai University Mumbai

  Study

  1990 — 1999

Skills

• Hospitality
• Hotels
• Opera
• Customer Service
• Pre-Opening
• Technical Support
• Micros
• Hospitality Industry
• System Administration
• Operating Systems
• Software Installation