Kiran Matharu

Executive Operations @UK Civil Service

Buckinghamshire, GB

Covering line-manger as a deputy, maintain any request from colleagues and senior management as well as all relevant paperwork and compliance requests• Managing performance requests, setting relevant expectations, achievable goals and meeting any external requirements• Deal efficiently and effectively with a wide range of new claims and changes to Universal Credit and complex customer enquiries using a range of secure computer systems• Uphold the principles of Social Justice at all times; by supporting claimants through difficult times, offering them sound advice and providing them with the relevant tools to enable them to transform their lives for the better• Building positive relationships with claimants that encourages, motivates andbuilds trust.