Kiranmai Subramanyam

WORK HISTORY

EDUCATION

ABOUT KIRANMAI SUBRAMANYAM

Highly accomplished, results-driven leader with 17+ years of extensive experience navigating the complex US Healthcare landscape. My career is defined by a sharp business acumen, consistently applied to drive strategic technological advancements and operational excellence.My expertise is uniquely positioned at the intersection of IT Service Management (ITSM) leadership and comprehensive ServiceNow product management. I possess a deep understanding of leveraging the ServiceNow platform to its fullest potential, translating intricate healthcare business needs and regulatory demands into robust, scalable, and compliant digital solutions.Throughout my career, I have consistently strategized, orchestrated, and successfully implemented high-level program initiatives across various healthcare organizations. This has involved leading multi-disciplinary teams, managing large-scale transformations, and fostering collaboration among diverse stakeholders – from clinical staff and IT professionals to executive leadership and external vendors.My leadership is underpinned by a singular and unwavering focus on optimizing productivity and meticulously nurturing program success from inception to completion. I excel at defining clear objectives, developing strategic roadmaps, managing intricate project lifecycles, and ensuring the delivery of measurable value. I have a proven track record of reducing operational costs, improving service delivery efficiency, enhancing user satisfaction, and ultimately, contributing to superior patient care outcomes through innovative ITSM and ServiceNow solutions.I am passionate about leveraging technology to solve critical healthcare challenges, driving continuous improvement, and building resilient, future-ready service delivery models.