Kiran Duvva
Deputy Manager (Band Ii) @ICICI Bank
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WORK HISTORY
Deputy Manager (Band Ii) @ICICI Bank
Hyderabad, IN
Spearheaded business monitoring, compliance, and operations, ensuring seamless performance and regulatory adherence.\\\\n• Demonstrated expertise in banking applications and CRM software, leveraging advanced knowledge to streamline processes.\\\\n• Proactively educated and empowered customers through digital service offerings, fostering confidence and satisfaction.\\\\n• Managed client relationships, identifying tailored solutions to fulfill diverse needs such as banking, investments, and remittances, with a focus on offering competitive rates.\\\\n• Maintained regular contact with high-net-worth individuals, addressing their queries and requirements to deliver exceptional service.\\\\n• Collaborated closely with specialist colleagues and the branch team, providing expert guidance and support to achieve optimal customer outcomes.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
University of Greenwich
Master of Business Administration - MBA
ABOUT KIRAN DUVVA
Highly analytical and adaptable Deputy Manager with 3+ years of experience, a Master\'s degree in MBA International Business and a Bachelor\'s degree in Commerce. Possess a strong foundation in data analysis and a deep understanding of business processes and organizational structures. My practical skills are ready to be put to work in any operational context. I excel in Microsoft Windows and Office Suite, while being detail-oriented and an excellent deputy manager. I approach complex situations with a positive and problem-solving mindset, leading to successful implementation of strategies. With exceptional English communication skills, I\'m seeking exciting opportunities that further enhance my skills while contributing to organizational growth. Spearheaded business monitoring, compliance, and operations, ensuring seamless performance and regulatory adherence. Demonstrated expertise in banking applications and CRM software, leveraging advanced knowledge to streamline processes. Proactively educated and empowered customers through digital service offerings, fostering confidence and satisfaction. Managed client relationships, identifying tailored solutions to fulfill diverse needs such as banking, investments, and remittances, with a focus on offering competitive rates. Maintained regular contact with high-net-worth individuals, addressing their queries and requirements to deliver exceptional service. Collaborated closely with specialist colleagues and the branch team, providing expert guidance and support to achieve optimal customer outcomes. Conducted comprehensive assessment of budgetary constraints and customer demands to determine optimal quantities, types, ranges, and quality of goods and services for procurement. Provided supervision and guidance to clerical, administrative, and warehouse distribution staff, overseeing training initiatives to ensure efficient operations. Collaborated closely with traders involved in stock allocation and sales forecasting, optimizing inventory management and driving revenue growth. Maintained meticulous records and prepared detailed reports as necessary, facilitating informed decision-making and strategic planning.
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