Kiran Acharya

About Kiran Acharya

15+ years of experience in Service Delivery, Application Support, IT Operations, Project…

Experience

1. Sr Manager - ERP

   Vodafone

   Apr 2017 — Present

   ERP Delivered projects (including Cloud projects) as Scrum Master & IT Delivery Manager ensuring timely delivery using Agile (Sprint and Agile ceremonies) & Waterfall (Analysis, Design, Build, Testing & Deployment) methodologies Transformation lead for VIL Carve Out Project (Vodafone-Idea Merger) ensuring following deliverables: application setup, licensing requirements, connectivity setup, testing, BAU team onboarding, knowledge transfer, hyper care, stabilization. Executed projects under the role of IT Delivery Manager in ERP (FIN and SCM) ensuring timely delivery of different phases like Analysis, Design, Build, Testing & Deployment. o Delivered Digital Forms solution to automate manual activities thus delivering efficiency o Delivered GRC upgrade to ensure compliance and support o Delivered NSS/EWM (Warehouse Management) for 7 local markets o Delivered POC based on IBM Watson (Cognitive Computing). o Delivered S/4 HANA Code Compliance PPM (1300+ man days).

Skills

• Business Analysis
• Team Leadership
• Disaster Recovery
• Project Delivery
• Resource Management
• Requirements Analysis
• Project Management
• Service-Level Agreements (Sla)
• Team Management
• Incident Management
• Management
• IT Operations
• Vendor Management
• People Management
• Infrastructure
• Servers
• Information Technology
• Business Process Improvement
• Service Delivery
• Integration
• Technical Support
• Itil
• IT Service Management
• Data Center