Kiran Vengurlekar

About Kiran Vengurlekar

I have been working in the IT industry from last 12 + years in Managed Services during…

Experience

1. Senior Consultant

   Capgemini

   Jul 2016 — Present · Mumbai, IN

   Handled complex infrastructure issues by identifying root causes and implementing permanent solutions across global client environments.•Administered Windows Server & AD infrastructure (ADDS, DNS, DHCP, GPO, Print Servers) including FSMO role migrations, replication, metadata cleanup, and trust relationships.•Delivered Root Cause Analysis (RCA) for P1/P2 incidents, stabilized environments during go-live, and remediated AD vulnerabilities.•Performed server migrations, OS upgrades, server builds, and hardware configuration ensuring stability and modernization.•Managed Azure AD & resources (VMs, Storage, Resource Groups, RBAC, Conditional Access, MFA, Backup & Recovery) and monitored sync with Azure AD Connect Health.•Coordinated client escalation calls, delegated tasks across teams, and ensured timely resolution of high-impact issues.•Collaborated with vendors for license management, application support, and infrastructure implementations.•Leveraged ServiceNow for incident, change, and problem management, while maintaining CMDB and updating Knowledge Base articles for future reference.•Delivered 24x7 operational support ensuring high availability, stability, and business continuity.