Kiran Sharma

Business Manager @CADD Centre Training Services Pvt Ltd.

Jaipur, IN

As the business manager, I oversee HR, manage the two centres with the assistance of a team consisting of three counsellors, two telecallers, and ten faculty members, as well as handle in-house sales and social media. Oversee activities across the region, attaining maximum growth in the last two years. increased staff retention through reorganising perks and implementing a new corporate communications strategy.Accomplishments:Complete supervision, running and administration of the Centre as an independent profit Centre.Responsible for the maintenance of facilities and equipment’s in the Centre.Ensure that discipline is maintained among staff and students.Ensure that classes and training programs are conducted as per announced schedules. To plan strategies for the growth of the Centre and implementation the same.Liaison with Corporate office for all requirements related to running the Centre like course material, training programs, MARCOM schedules, etc.Oversee all accounts handling operations and report to promoterRecruitment of staff for the Centre as per the guidelines laid by the corporate office.Ensure timely completion of appraisals of Centre staff.Maintain a high level of communication with corporate office.Send all reports to corporate office on time.To conduct internal meetings for Centre staff to keep them informed of their well-being and future plans.Ensure that a high up time is maintained for Centre hardware facilities.Ensure that Executive - Customer Services/Leader/ staff are periodically updated on administration /technical issues required for effective running of the training Centre.Nominating the staff for ITA training certification time to time.To handle MARCOM activities on continuous basis.

University of Rajasthan

Bachelor of Arts - BA