Kiran Sathyanarayana

Quality Assurance Manager @Infosys

Bangalore, IN

Defined, developed, and executed Contractual compliance certification process for EV including template creation, training material preparation, trainings, Show and Tell presentations• Executed sample contract compliance audits of Finacle accounts and helped clear the external EY audit with zero NCs• Contributed towards the ISO 22301 BCMS and ISO 27001 ISMS successful certification for EV• Facilitated Product and Implementation teams in implementing CMMi Practices, conducted audits and reports • Have ensured successful, on-time Release Readiness Review (R3) for EV Products• Valuable contributions in progress on the Finacle Elevate, Finacle Metrics guideline initiative• Ensured BMS related practice is followed well in identified EV Accounts and Functions by hand-holding every team • Impactful contribution for successful EV clients audit on BCMS especially during the pandemic covid-19• Valuable contributions made through to more than 30 RFI/RFPs on BCMS practice at EV• Steered engagements on proactive Risk identification and mitigation • Designed new set of dashboards to report weekly status reports through automation which reduced 95% effort (from 40Phrs to 2Phrs) • Customized Jira tool to suit the Agile implementation and tracking• Created project in Jira to have single window for both Product and Implementation team which nullified the product dependency tracking related concerns

SIT, Tumkur

Engineer's Degree, Mechanical Engineering

IBMR

Master of Business Administration (M.B.A.), Marketing