Kiran Kumar
IT Support Technician @ATS Corporation
Signup · Get unlimited contacts
WORK HISTORY
IT Support Technician @ATS Corporation
Cambridge, ON, CA
Active Directory user managementTroubleshooting hardware and software issues on user worstationsActive use of SCCM and Intune for remotely deploying software and managing the machines.Monitoring Teams Admin CenterPrinter management ( Office Printers and Label Printers )Setting up user workstations and cell phones as part of their onboarding Managing and supporting VDI’s using Vmware Using Exchange Admin Center to manage O365 applications Managing users and devices in Intune IT Asset management using Sharepoint SiteUsing ABM to manage and set up IOS devicesLeveraging tools like EAC, Entra, Azure, Infoblox etcPurchasing and maintaining computers, printers, mobile devices, AV equipments and other peripherals as the business requires. Uses JIRA ticketing system and several other atlassian applications
EDUCATION
St. Joseph's College Of Engineering
Bachelor's degree, Computer Science
Conestoga College
Postgraduate Degree, Network and System Administration/Administrator
ABOUT KIRAN KUMAR
IT professional with 5+ years of hands on experience. Primarily works with Windows architecture including Server OS. Familiar with toolsets such as Power Shell, SCCM, Intune, Azure.Proficient with EAC, Teams Admin Centre, O365, VMWare, Infoblox, ABM, Sharepoint, WireShark etc. Troubleshooting capability to provide hardware and software support for workstations, desktops ( Windows and Mac OS ), Mobile Devices ( Android/ IOS ), Printers, VOIP Phones, Handheld Scanners and several other peripherals. Exposure to basic Networking and System AdministrationsHands on experience with ticketing systems like ServiceNow, JIRA and other Atlassian applications. ITIL 4 Foundation certified.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.