Kiran Jangid
Customer Success Manager | Driving Customer Success & Trust | Professional Anchor & Engaging Host | Champion of Strong Client Relationships
- Role
- Customer Success Manager at Jellyfish
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kiran Jangid
Willing to take on added responsibilities to meet team goals. An enthusiastic fresher with highlymotivated and leadership skills, having a Bachelor of Engineering degree in Electronics and Communication Engineering. Secure a responsible career opportunity to fully utilize my training and skills, while makinga significant contribution to the success of the company.
Experience
Customer Success Manager
Sep 2025 — Present
Leading customer success across APAC and EMEA regions, managing strategic Google accounts. Driving client growth, strengthening long-term partnerships, and delivering value-driven outcomes.I work on data-driven solutions including the Pencil platform, delivering product demos, enabling clients on creative intelligence tools, and ensuring strong adoption of our technology. Collaborating cross-functionally to drive seamless execution, account expansion, and sustained business impact.Beyond product enablement, I focus heavily on adoption, retention, and expansion. I monitor account health, identify growth opportunities, and proactively recommend strategies that align with evolving client needs. By combining data insights with market understanding, I help clients unlock new opportunities for scaling their digital presence.As a regional lead across APAC and EMEA, I collaborate with cross-functional teams including sales, product, marketing, and operations to ensure seamless execution of strategies. This involves aligning internal stakeholders, streamlining processes, and ensuring that client expectations are consistently met or exceeded. Working across regions has also strengthened my ability to navigate cultural nuances, manage distributed teams, and deliver consistent value across different markets.
Education
New Horizon PUC, Bangalore
12th ( PUC) , Physics, Chemistry, Mathematics, Electronics
2016 — 2018
New Horizon College of Engineering
Bachelor of Engineering - BE, Electronics and Communications Engineering
Indian Public School
10th (CBSE)
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